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ECOMLI Legal

Terms of Service

Last updated: June 12, 2026

These Terms of Service (the “Terms”) are a binding agreement between you and Ecomli Group LLC, a Wyoming limited liability company (“Ecomli”, “we”, “us”, or “our”), the operator of ecomli.com and the Ecomli applications, browser extension, and related services (together, the “Service”). By creating an account, starting a trial, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Refund Policy, which form part of this agreement. If you do not agree, do not use the Service.

1. Who can use Ecomli

You must be at least 18 years old and able to form a binding contract. The Service is provided for business use — running e-commerce stores — not for personal, family, or household purposes. If you use the Service on behalf of a company, you represent that you have authority to bind that company, and “you” means that company.

2. The Service

Ecomli is a software platform that helps you operate e-commerce businesses. Depending on your plan, the Service includes product research and import tools, AI-generated listing content, price and stock monitoring and repricing, compliance screening, order management and fulfillment assistance, buyer messaging tools, multi-store and team workspaces, and a browser extension. The Service is a tool: it acts on your products, your marketplace accounts, and your supplier accounts according to settings that you control.

3. Your account

  • You must provide accurate registration information and keep it current.
  • You are responsible for safeguarding your login credentials and for all activity under your account, including activity by team members you invite to your workspace.
  • Workspace roles and permissions are tools to help you manage your team; they do not shift responsibility for your team’s actions away from you.
  • You may not share, sell, or transfer your account or access beyond the seats your plan includes.

4. Trial, subscriptions, and billing

  • Trial. New subscriptions to the Beginner, Pro, and Scale plans begin with a 14-day trial for a one-time charge of $1, with access to the features of your selected plan. If you do not cancel before day 15, your subscription begins automatically and your selected plan rate is charged. Custom-volume tiers (30,000 tracked products and above) do not include a trial: they are billed at the full plan rate at signup.
  • Recurring billing. Subscriptions renew automatically — monthly or annually, as selected — until cancelled. Payments are processed by our payment processor (currently Stripe); we do not store full card numbers.
  • Plan limits. Plans include capacity limits (such as tracked products, research credits, and connected stores). We may enforce these limits technically. Plan features marked “Beta” or “Roadmap” are covered by Section 10.
  • Credits. Monthly research credits refresh each billing cycle, and unused credits roll over while your subscription remains active. Additional credits may be purchased as top-ups. All credits are non-refundable, have no cash value, and lapse when your subscription ends.
  • Price changes. We may change prices with at least 14 days’ notice; changes take effect at your next renewal. If you do not agree, cancel before the renewal.
  • Taxes. Prices exclude applicable taxes, which may be added where required.

5. Cancellation

You can cancel at any time from your account dashboard, in one click, without contacting support. Cancellation stops future charges; you keep access until the end of the period you have paid for. Refunds are governed by the Refund Policy.

6. Acceptable use

You agree not to:

  • use the Service for unlawful activity, or to list, sell, or source counterfeit, stolen, recalled, prohibited, or infringing products;
  • use buyer information obtained through the Service for any purpose other than fulfilling and supporting that buyer’s order;
  • interfere with or disrupt the Service, probe or test its vulnerabilities without written permission, or access it by automated means other than the interfaces we provide;
  • reverse engineer, copy, resell, sublicense, or build a competing product from the Service;
  • circumvent plan limits, credit metering, or access controls; or
  • misrepresent your identity or your relationship to Ecomli.

We may suspend or terminate accounts that violate this section.

7. Marketplaces and other third-party platforms

This section matters — please read it.

  • Ecomli is an independent software tool. We are not affiliated with, endorsed by, or partnered with eBay Inc., Amazon, AliExpress, Etsy, or any marketplace or supplier, and nothing in the Service is approved by them.
  • Marketplaces and suppliers have their own terms, policies, and enforcement practices, which change over time and which you are solely responsible for understanding and complying with. Some marketplace policies restrict certain business models (including drop shipping from third-party retailers) or certain forms of automation.
  • You decide whether and how to use the Service with your marketplace and supplier accounts, and you accept the risks of doing so — including listing removal, fee changes, account restriction, suspension, or termination by a marketplace or supplier. We do not guarantee the standing, performance, or continued operation of any third-party account.
  • Data we retrieve from marketplaces and suppliers (prices, stock, orders, fees) may be delayed, incomplete, or changed by those platforms at any time.

8. Compliance tools are assistive only

Features that screen listings for risk (including brand, intellectual-property, and restricted-item screening) are assistive tools based on data sets that are necessarily incomplete and may produce false positives and false negatives. They do not constitute legal advice and do not guarantee that a listing is lawful or policy-compliant. Responsibility for every listing you publish — including intellectual-property clearance — remains yours.

9. Supplier accounts and automated ordering

If you store supplier account credentials with the Service or enable automated or assisted ordering, you authorize Ecomli to access those supplier accounts and to prepare or place orders on your behalf according to your settings (including any price caps you configure). You are responsible for the standing of your supplier accounts, for purchases made in accordance with your settings, and for reviewing staged orders where the feature requests your confirmation.

10. Beta and roadmap features

Features identified as beta, preview, or roadmap are provided as-is, may be limited to certain plans, regions, or allowlists, may change or be withdrawn at any time, and may be less reliable than generally available features. Roadmap features described on our site are statements of intent, not commitments to deliver by any date.

11. Your content and data

You retain ownership of the content and data you bring to the Service — your listings, product data, templates, images, and store data. You grant us a worldwide, non-exclusive license to host, store, process, transmit, and display that content solely to operate, secure, and improve the Service — including transmitting listings to marketplaces at your direction and processing listing text and images through our AI providers to generate content for you. You represent that you have the rights needed to grant this license. AI-generated listing content is provided for your use; you are responsible for reviewing it before publication.

12. Ecomli's intellectual property

The Service — including its software, design, branding, and documentation — is owned by Ecomli and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription. If you send us feedback or suggestions, we may use them without restriction or obligation.

13. No earnings guarantees

E-commerce involves risk and effort. Revenue figures, screenshots, and case studies on our site and in our community are submitted by individual sellers, are not independently audited, and are not typical results or promises of income. Your results depend on factors we do not control — including your products, pricing, effort, market conditions, and marketplace decisions. Nothing in the Service is financial, legal, or tax advice.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DATA WILL BE ACCURATE OR CURRENT, OR THAT AUTOMATED ACTIONS WILL EXECUTE WITHOUT FAULT.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) ECOMLI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION — INCLUDING LOSSES ARISING FROM MARKETPLACE OR SUPPLIER ACTIONS SUCH AS ACCOUNT SUSPENSION — EVEN IF ADVISED OF THE POSSIBILITY; AND (b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain exclusions or limits; in those jurisdictions, these limits apply to the fullest extent permitted, and nothing in these Terms excludes rights that cannot lawfully be excluded — including, for Australian consumers, guarantees under the Australian Consumer Law, and statutory rights of EU and UK consumers.

16. Indemnification

You will defend and indemnify Ecomli against claims, damages, and costs (including reasonable legal fees) arising from your listings and products, your use of marketplace and supplier accounts, your content, your violation of these Terms, or your violation of law or third-party rights.

17. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, if your use creates risk or legal exposure for us or others, or if required by law. You may close your account at any time. On closure, your right to use the Service ends; for 30 days after closure you may request an export of your product and order data, after which we may delete it as described in the Privacy Policy. Sections that by their nature should survive (including 11–16 and 18) survive termination.

18. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, excluding its conflict-of-laws rules. Before filing a claim, you agree to contact us at support@ecomli.com and give us 30 days to work toward an informal resolution. Except where prohibited, disputes will be resolved exclusively in the state or federal courts located in Wyoming, and you consent to their jurisdiction. If you are a consumer in a jurisdiction whose law grants you the right to sue at home, that right is unaffected.

19. Changes to these Terms

We may update these Terms from time to time. For material changes we will give at least 14 days’ notice by email or in-app notice before the changes take effect. Continued use after the effective date constitutes acceptance. The “Last updated” date above reflects the current version.

20. General

These Terms (with the policies they reference) are the entire agreement between you and Ecomli regarding the Service. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign this agreement without our consent; we may assign it in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control.

21. Contact

Questions about these Terms: support@ecomli.com.

Questions about this policy? support@ecomli.com