InkFrog shut down on June 1, 2026. Wix, which had owned the eBay listing tool since 2020, emailed users about the closure on April 29, kept the CSV export open until May 31, and said it would refund unused billing days to the original payment method once the service had closed (Value Added Resource). Your eBay listings did not close with it. Many are still live and selling, with empty image boxes, missing banners or half a description where an InkFrog template used to load.
This playbook covers the cleanup that is left. It assumes your InkFrog account is gone and works only from what you still have: your live eBay listings and Seller Hub. You will find the listings that still point at InkFrog, decide which to fix first, fix them on eBay or relist them, store each supplier link on eBay itself, and replace the jobs InkFrog used to run for you. If you have already chosen Ecomli and want the move itself, our guide to migrating from InkFrog to Ecomli after the shutdown walks through it step by step.
What the InkFrog Shutdown Broke, and What It Didn't
eBay holds your listings. InkFrog only sat in front of them, so the closure did not end a single listing. It ended every reference inside a listing that pointed back to InkFrog's servers. Frooition's shutdown guide names the image host, imgs.inkfrog.com, and says product images hosted there "stopped loading once InkFrog's servers went offline" (Frooition). The image host img.vision described the result before the date: "Your listings will look broken even though the listing data itself is intact." It added that eBay does not flag this kind of failure to sellers, so the first sign is often a drop in conversion (img.vision).
| What | Status now | What to do |
|---|---|---|
| The eBay listing itself: item number, title, price, quantity, sales history | Still live on eBay | Nothing, unless you choose to relist |
| Template graphics, banners and description images loaded from an InkFrog domain | Stopped loading on June 1 | Revise the description, or relist the product |
| Your InkFrog account, listing library and CSV export | Gone (the export closed on May 31) | Work from Seller Hub downloads instead |
| Scheduled listings and inventory sync to other sales channels | Stopped when the service closed | Replace them with another tool, or manage them in Seller Hub |
| Refund of unused billing days | InkFrog said refunds would be processed automatically after closure | Check the card or account you paid with |
So nothing in your store has been deleted. Some listings look unfinished to buyers, though, and nothing is adjusting your prices or quantities unless you or another tool does it. The six steps below deal with both problems, in the order that protects sales first.
Step 1: Find Every Listing That Still Loads From InkFrog
Start with a full list of what is live. In Seller Hub, open Reports, select Download, choose Download report and pick Listings as the source (eBay: Seller Hub Reports). Open the file in a spreadsheet and add four columns for the audit:
- InkFrog reference: yes or no.
- What's broken: template graphics only, description images, the whole template, or nothing visible.
- Source: Amazon, AliExpress, your own stock or another supplier.
- Fix route: revise, relist, end or leave as is.
Then check the descriptions. The quick test is visual. Open the listing the way a buyer would, on desktop and on a phone, and look for broken image icons, missing banners or a description that stops partway down. For certainty, open the description in HTML view when you revise the listing and search for "inkfrog". Any image tag or stylesheet link that points to an InkFrog domain no longer resolves.
You don't have to open every listing one by one. Listings built from the same InkFrog template break in the same way, so once you have confirmed the problem on one, you can mark the rest of that group and spot-check a few. Work through the audit in the order Step 2 sets, not alphabetically.
Step 2: Rank the Broken Listings by Sales
Not every broken listing deserves the same effort. From the same Download page, pull an Orders report for the longest range eBay offers (the date range runs from 1 to 90 days) and count sales per item number. Then sort your audit sheet into three groups:
- Proven sellers: listings with recent sales. Fix these first, and fix them in place, because their item number and sales history are worth keeping.
- Occasional sellers: a few sales and steady views. Revise them if the fix is quick. Relist them if the description is badly broken and you can still buy the product from your supplier.
- Dead listings: no sales in the report window. A broken template on a listing nobody buys is not urgent. Consider ending these and spend the time on the first two groups.
Views break ties. A listing with steady views but no sales since June is a strong candidate for an early fix, because the broken description may be what turns buyers away.
Step 3: Revise Proven Sellers in Place
For listings you want to keep, revise them on eBay. Go to your active listings in Seller Hub, tick each listing you want to change and use the Edit menu (eBay: Revising a listing). For each one:
- Remove the InkFrog template wrapper: the outer layout HTML, stylesheet links and any header or banner images that load from an InkFrog domain.
- Remove or replace description images that point to InkFrog. Put product photos in the listing's photo section, uploaded through eBay, or reference images on a host you control.
- Keep the useful text: product details, specifications, what's in the box and a short shipping and returns summary.
- Preview on desktop and mobile before you save.
eBay sets a few limits. You can't edit the description of an auction-style listing that already has bids, and while an offer is sent or received you can't edit the existing description, so time those edits around them. eBay also states there's no fee to revise a listing unless you add a special feature.
At volume, revise in bulk. eBay's bulk listing tool handles up to 2,000 listings at a time and can edit, relist and sell similar (eBay: Bulk listing tools), and Seller Hub Reports accepts upload templates that add, revise, relist and end listings. The mechanics are in our bulk revision workflow guide. While you have each description open, fix weak titles too. Our eBay listing title best practices cover what to change.
Step 4: Relist or End What Isn't Worth Rescuing
Sometimes the old description is not worth saving. The InkFrog template made up most of it, and without the InkFrog files there is little left. For products you buy from Amazon or AliExpress, building a fresh listing from the supplier product is often quicker and cleaner than rebuilding the HTML by hand.
Know the trade-off first. A new listing gets a new eBay item number and does not carry the old listing's sales history, which is why this route suits occasional sellers better than proven ones. End the old listing before the new one goes up, so your store doesn't show two listings for the same product. If you use eBay's own Relist or Sell similar, check the description HTML before you submit, because both start from the old listing's details. eBay charges an insertion fee for a manual relist, or counts it against your zero insertion fee listings (eBay: Relisting items). Our guide to relisting an item on eBay covers the options in detail.
Dead listings are simpler. End them, note the supplier in your audit sheet in case you want the product back later, and move on. Ending a listing that hasn't sold frees your attention for the ones that do.
Step 5: Store the Supplier Link on the Listing Itself
For dropshipped listings, the most valuable thing many InkFrog sellers lost was not a template. It was the record of which eBay listing is bought from which supplier product. If that lived in InkFrog notes or an export you didn't keep, rebuild it now, because every tool you might use next needs it, and so does anyone who helps you fulfill orders.
The durable place to keep it is on eBay, in each listing's Custom label (SKU). Put the supplier's identifier there: an Amazon ASIN (or an AMZ_<ASIN> label) or an AliExpress product ID. The Custom label comes out in every active listings download, so the mapping survives any future change of tool. Where you can't find the supplier anymore, mark the row "unmapped" and decide whether the listing is worth keeping at all.
Step 6: Replace the Jobs InkFrog Ran for You
With the audit done, you know what your store actually needs, which makes the tool choice simpler than it looked in May. Match the tool to the job:
- You sell your own stock on several marketplaces. Look at a cross-lister or inventory tool that syncs quantities across channels. That was the job InkFrog's channel sync did, and a dropshipping tool won't replace it.
- You want a template designer for listings you build by hand. A listing tool with a template editor fits. Check where it keeps your images before you commit.
- You dropship on eBay from Amazon or AliExpress. A dropshipping tool that maps each listing to its supplier and checks stock and price is the closer fit.
Whichever group you are in, a few criteria separate a tool you keep from one you migrate off again next year:
- Images live somewhere durable. Photos uploaded to eBay, or a host you control, rather than a third party's servers that could close the way InkFrog's did.
- A defined import path from eBay data. The tool should work from your live eBay listings and keep their item numbers, rather than recreating them as new listings.
- Clean copy for new listings. New listings should be built from product data, not pasted from old InkFrog HTML.
- Stock and price monitoring, if you dropship, so supplier changes reach your eBay listings by rules you set.
- A check before publishing for restricted items and brands with rights-owner complaints.
Our InkFrog alternatives comparison weighs specific tools against those criteria. The eBay listing software comparison and repricer configuration guide go deeper on the technical side, and the eBay automation workflow stack shows how the pieces fit a daily routine.
How to Do This in Ecomli
Ecomli is a non-API browser extension for eBay dropshippers. It works through the eBay seller account already signed in to your desktop Chrome browser, so there is no API connection to authorize. eBay is its only selling channel, with Amazon and AliExpress as product sources. For a dropshipping store, it covers Steps 4 and 5 and the work that follows the cleanup:
- Download the eBay Active Listings CSV from Seller Hub, the same file you used for the audit.
- Upload it to Migration. Each row needs the eBay item number. Ecomli reads the supplier from the Custom label (SKU), which is why Step 5 matters, or from a supplier-URL column. Rows it can't read are held for review so you can add the Amazon or AliExpress link, and nothing is guessed. Your listings stay live on eBay throughout.
- Set your Stock Monitoring rules: markup, what happens when an item goes out of stock (quantity set to 0 or the listing ended), restock quantity and price-change tolerance. Ecomli then checks supplier stock and prices for your mapped listings and updates eBay by those rules. A failed supplier read holds the listing unchanged instead of ending it.
- Rebuild badly broken listings with Create Listings. Paste the Amazon or AliExpress link and Ecomli reads the product, prices it with your markup, writes optional AI titles and AI descriptions from supplier facts, and applies your Description Studio template (30+ branded, mobile-friendly designs). It runs Safety Shield and duplicate checks, then fills eBay's listing form in your seller session. Product photos go up through eBay's own form, and the InkFrog wrapper never comes along because nothing is copied from the old description. End the old listing first.
- Clear dead listings with Auto Pruner on Pro or Scale. It ends listings by your rules (zero views and/or zero sales over 15, 30, 45 or 60 days, a minimum listing age and a cap on removals), and listings with recent sales stay protected. On Scale, Advanced Auto Pruner can relist removed products with fresh supplier data and a new AI title and description, as new listings with new eBay item IDs.
- Refill the slots with Product Hunting. Research another eBay seller's sold items or search Amazon and AliExpress, then send picks to Create Listings. Our eBay product research method shows the workflow, and Safety Shield screens each new draft for flagged brands and restricted items as a checkpoint, not a guarantee.
Migration, Create Listings, description templates and Stock Monitoring are on every plan, and plans run from $29 to $199 a month, so you can compare Starter, Pro and Scale against the size of your cleanup. The rest of the workflow is in the automation overview.
What Ecomli Won't Do in This Cleanup
- It does not import InkFrog files.
- It does not fix existing descriptions, restyle listings it didn't create or host images for them. Steps 1 to 3 are eBay work.
- It does not sell on, cross-list to or sync inventory with any channel other than eBay.
- It works with Amazon and AliExpress suppliers only. Listings from other sources stay live but aren't monitored.
- It doesn't list from your phone. The Ecomli mobile app is for checking your dashboard, orders, profit digests and alerts. Listing and most tasks run in desktop Chrome, with that browser open.
InkFrog Shut Down FAQ
When did InkFrog shut down?
InkFrog shut down on June 1, 2026. Users were told by email on April 29, 2026, and the CSV export stayed open until May 31. Wix had owned InkFrog since 2020. InkFrog did not give a public reason for the closure.
Can I still log in to InkFrog or download my data?
No. The service and the export are both closed. Everything you need for the cleanup now comes from eBay: the active listings and orders downloads in Seller Hub. InkFrog said it would refund unused billing days to the original payment method after closure, so check the card or account you paid with.
Why do some of my eBay listings show broken images now?
Those listings load images, banners or template files from an InkFrog domain such as imgs.inkfrog.com, and those addresses stopped resolving on June 1. The listing data is intact and the listing can still sell. Remove or replace the InkFrog references by revising the description in Seller Hub, or end the listing and build a new one with a clean description.
What are good alternatives to InkFrog?
It depends on the job InkFrog did for you. If you dropship on eBay from Amazon or AliExpress, Ecomli is our pick. It is our own product, so weigh that, but it maps each listing to its supplier, monitors stock and price, and builds new listings with description templates. If you sell your own stock on several marketplaces, you need a cross-lister or inventory tool, and sellers in eBay's Community thread on the closure discussed SixBit and 3Dsellers among others (eBay Community). If templates were the main draw, Frooition advertises a free InkFrog migration that includes removing InkFrog template code from live listings. Our rundown of which eBay tools fit now goes through the options.
I saved an InkFrog CSV. Is it still useful?
Yes, as a record. It holds your original titles, descriptions and item specifics, which helps when you rewrite a broken description. The image URLs inside it point to InkFrog and no longer load. Ecomli does not import it. Ecomli's Migration works from the eBay Active Listings CSV instead.
What happened to inventory sync with my other sales channels?
It stopped when InkFrog closed, so a sale on one channel no longer updates quantities on the others. If you sell the same stock in several places, move that job to a cross-listing or inventory tool. Ecomli won't fill that gap, because eBay is its only selling channel.
Should I fix old listings or relist them?
Fix proven sellers in place, because revising keeps the item number and sales history. Relist weak or badly broken listings when you can still source the product, knowing the new listing starts with a new item number and no sales history. End listings that haven't sold in the last 90 days rather than spending time on them.
Can Ecomli import my InkFrog data?
No. Ecomli does not import InkFrog files. Download the eBay Active Listings CSV from Seller Hub and run Ecomli's Migration. Each row needs the eBay item number, and the supplier is read from the Custom label (SKU) or a supplier-URL column. Rows it can't read are held for you to add the Amazon or AliExpress link, and your listings stay live throughout.
Your Post-Shutdown Cleanup Checklist
- Download your active listings and a 90-day orders report from Seller Hub.
- Mark every listing that still loads from InkFrog, and note its supplier.
- Rank by sales, fix proven sellers in place, and relist or end the rest.
- Put supplier identifiers in the Custom label (SKU) so the mapping lives on eBay.
- Choose tooling by what you sell and where, not by what InkFrog used to do.
Ready to run this on your own eBay store? Get started with Ecomli → Plans from $29/month · 7-day money-back guarantee on your first payment · cancel any time.
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