/* Refund request questionnaire and confirmation (/refund-request). */
.rq-hero { padding-bottom: clamp(1.5rem, 3vw, 2.5rem); }
.rq-hero .lede { max-width: 40rem; }
.rq-section { padding: 0 0 clamp(4rem, 8vw, 6rem); }
.rq-layout { display: grid; grid-template-columns: 15rem minmax(0, 46rem); gap: clamp(1.5rem, 4vw, 3.5rem); align-items: start; }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0; }
html:not(.js) .js-only { display: none !important; }

/* Side column */
.rq-aside { position: sticky; top: 6rem; }
.rq-steps { list-style: none; margin: 0 0 1.75rem; padding: 0; display: grid; gap: 0.15rem; }
.rq-steps li { display: flex; align-items: center; gap: 0.7rem; padding: 0.45rem 0.2rem; color: var(--ink-3); font-size: 0.92rem; }
.rq-step-n { flex: none; width: 1.6rem; height: 1.6rem; border-radius: 50%; border: 1px solid var(--line-strong); display: grid; place-items: center; font-family: var(--font-mono); font-size: 0.75rem; }
.rq-steps li.is-done { color: var(--ink-2); }
.rq-steps li.is-done .rq-step-n { background: var(--mint-soft); border-color: rgba(0, 201, 167, 0.4); color: var(--green); }
.rq-steps li[aria-current] { color: var(--ink); font-weight: 600; }
.rq-steps li[aria-current] .rq-step-n { background: var(--brand); border-color: var(--brand); color: #fff; }
html:not(.js) .rq-steps { display: none; }
.rq-facts { list-style: none; margin: 0; padding: 1.1rem 0 0; border-top: 1px solid var(--line); display: grid; gap: 0.85rem; font-size: 0.875rem; line-height: 1.55; color: var(--ink-2); }
.rq-facts a { color: var(--brand-light); text-decoration: underline; text-underline-offset: 3px; }

/* Form card */
.rq-form { position: relative; background: var(--card); border: 1px solid var(--line-strong); border-radius: var(--radius); padding: clamp(1.25rem, 3.4vw, 2.25rem); box-shadow: var(--shadow-card); }
.rq-form fieldset { border: 0; margin: 0; padding: 0; min-width: 0; }
.rq-hp { position: absolute; left: -10000px; width: 1px; height: 1px; overflow: hidden; }
.rq-progress { height: 4px; border-radius: 99px; background: var(--line-strong); overflow: hidden; margin-bottom: 1.6rem; }
.rq-progress span { display: block; height: 100%; width: 0; background: linear-gradient(90deg, var(--brand), var(--brand-light)); transition: width 0.3s ease; }
.rq-alert { margin: 0 0 1.25rem; padding: 0.8rem 1rem; border: 1px solid rgba(248, 113, 113, 0.4); border-radius: var(--radius-sm); background: rgba(248, 113, 113, 0.08); color: #fecaca; font-size: 0.92rem; }
.rq-form:not(.is-stepped) .rq-step + .rq-step { margin-top: 2.5rem; padding-top: 2.5rem; border-top: 1px solid var(--line); }
.rq-step-head { display: grid; gap: 0.35rem; padding: 0; margin-bottom: 0.4rem; outline: none; }
.rq-step-count { font-family: var(--font-mono); font-size: 0.72rem; letter-spacing: 0.12em; text-transform: uppercase; color: var(--copper-text); }
.rq-step-title { font-family: var(--font-display); font-size: clamp(1.5rem, 3vw, 1.9rem); line-height: 1.15; color: var(--ink); }
.rq-step-intro { margin: 0 0 1.75rem; color: var(--ink-2); line-height: 1.55; }

/* Questions */
.rq-q { margin: 0 0 1.75rem; }
.rq-q[hidden] { display: none; }
.rq-label { display: block; margin: 0 0 0.55rem; padding: 0; font-weight: 600; font-size: 1rem; line-height: 1.4; color: var(--ink); }
.rq-req { color: var(--copper-text); }
.rq-hint { font-weight: 400; color: var(--ink-3); font-size: 0.875rem; }
.rq-help { margin: -0.2rem 0 0.65rem; font-size: 0.875rem; line-height: 1.5; color: var(--ink-3); }
.rq-form input[type="text"], .rq-form input[type="email"], .rq-form input[type="date"], .rq-form select, .rq-form textarea {
  width: 100%; box-sizing: border-box; padding: 0.8rem 0.9rem; font: inherit; font-size: 1rem; line-height: 1.4; color: var(--ink);
  background: var(--paper-2); border: 1px solid var(--line-strong); border-radius: var(--radius-sm); transition: border-color 0.15s ease;
}
.rq-form input[type="date"] { color-scheme: dark; max-width: 16rem; }
.rq-form select { appearance: none; padding-right: 2.5rem; max-width: 24rem;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1 1l5 5 5-5' fill='none' stroke='%23a0a4b0' stroke-width='1.6'/%3E%3C/svg%3E");
  background-repeat: no-repeat; background-position: right 0.95rem center; }
.rq-form textarea { resize: vertical; min-height: 6.5rem; }
.rq-form input::placeholder, .rq-form textarea::placeholder { color: var(--ink-3); opacity: 0.8; }
.rq-form input:focus-visible, .rq-form select:focus-visible, .rq-form textarea:focus-visible { outline: 2px solid var(--brand-light); outline-offset: 1px; border-color: var(--brand); }
.rq-na { display: inline-flex; align-items: center; gap: 0.5rem; margin-top: 0.6rem; font-size: 0.875rem; color: var(--ink-2); cursor: pointer; }
.rq-na input { width: 1rem; height: 1rem; margin: 0; accent-color: var(--brand); }
.rq-form input:disabled { opacity: 0.45; }
.rq-window { margin: 0.55rem 0 0; font-size: 0.88rem; line-height: 1.5; color: var(--green); }
.rq-window.is-outside { color: var(--copper-text); }

.rq-options { display: grid; gap: 0.5rem; }
.rq-options.is-wide { grid-template-columns: repeat(auto-fill, minmax(15.5rem, 1fr)); }
.rq-option { display: flex; align-items: flex-start; gap: 0.7rem; padding: 0.75rem 0.9rem; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); background: rgba(255, 255, 255, 0.02); color: var(--ink-2); line-height: 1.4; cursor: pointer; transition: border-color 0.15s ease, background 0.15s ease; }
.rq-option:hover { border-color: rgba(255, 255, 255, 0.3); }
.rq-option:has(input:checked) { border-color: var(--brand); background: var(--brand-soft); color: var(--ink); }
.rq-option:has(input:focus-visible) { outline: 2px solid var(--brand-light); outline-offset: 1px; }
.rq-option input, .rq-offer input { flex: none; width: 1.05rem; height: 1.05rem; margin: 0.15rem 0 0; accent-color: var(--brand); }
.rq-option.is-disabled { opacity: 0.45; cursor: not-allowed; }

/* Pills: 1–5, 0–10 and the rating grid */
.rq-pill { position: relative; display: block; cursor: pointer; }
.rq-pill input { position: absolute; inset: 0; opacity: 0; margin: 0; cursor: pointer; }
.rq-pill span { display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 0.2rem; min-height: 2.6rem; padding: 0.6rem 0.4rem; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); background: rgba(255, 255, 255, 0.02); color: var(--ink-2); text-align: center; transition: border-color 0.15s ease, background 0.15s ease; }
.rq-pill span b { font-size: 1.05rem; font-weight: 600; color: var(--ink); }
.rq-pill span small { font-size: 0.72rem; line-height: 1.2; color: var(--ink-3); }
.rq-pill:hover span { border-color: rgba(255, 255, 255, 0.3); }
.rq-pill input:checked + span { border-color: var(--brand); background: var(--brand); color: #fff; }
.rq-pill input:checked + span b, .rq-pill input:checked + span small { color: #fff; }
.rq-pill input:focus-visible + span { outline: 2px solid var(--brand-light); outline-offset: 2px; }
.rq-scale { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 0.5rem; }
.rq-nps { display: grid; grid-template-columns: repeat(11, minmax(0, 1fr)); gap: 0.35rem; }
.rq-pill-sm span { min-width: 2.3rem; min-height: 2.3rem; padding: 0.45rem 0.35rem; }
.rq-pill-na span { min-height: 2.3rem; padding: 0.45rem 0.7rem; font-size: 0.8rem; white-space: nowrap; }
.rq-pill-na input:checked + span { background: var(--line-strong); border-color: var(--ink-3); color: var(--ink); }
.rq-ends { display: flex; justify-content: space-between; gap: 1rem; margin: 0.5rem 0 0; font-size: 0.78rem; color: var(--ink-3); }
.rq-grid { border-top: 1px solid var(--line); }
.rq-form .rq-grid-row { display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: center; gap: 0.6rem 1rem; padding: 0.65rem 0; border-bottom: 1px solid var(--line); }
.rq-grid-row legend { float: left; padding: 0; font-size: 0.95rem; line-height: 1.4; color: var(--ink-2); }
.rq-grid-choices { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 0.3rem; }

/* Save offers */
.rq-offers { display: grid; gap: 0.75rem; margin: 0 0 0.75rem; }
.rq-offers[hidden], .rq-offers-empty[hidden] { display: none; }
.rq-offers-empty { margin: 0 0 0.75rem; color: var(--ink-2); }
.rq-offer { display: flex; align-items: flex-start; gap: 0.9rem; padding: 1.05rem 1.15rem; border: 1px solid var(--line-strong); border-radius: var(--radius); background: linear-gradient(180deg, rgba(124, 92, 255, 0.09), rgba(124, 92, 255, 0.02)); cursor: pointer; transition: border-color 0.15s ease, box-shadow 0.15s ease; }
.rq-offer:hover { border-color: rgba(167, 139, 250, 0.55); }
.rq-offer:has(input:checked) { border-color: var(--brand); box-shadow: inset 0 0 0 1px var(--brand); }
.rq-offer:has(input:focus-visible) { outline: 2px solid var(--brand-light); outline-offset: 2px; }
.rq-offer-body { display: grid; gap: 0.3rem; line-height: 1.5; }
.rq-offer-body strong { font-size: 1.05rem; color: var(--ink); }
.rq-offer-body > span { font-size: 0.92rem; color: var(--ink-2); }
.rq-offer-body em { font-style: normal; font-weight: 600; font-size: 0.85rem; color: var(--brand-light); }
.rq-offer-refund { background: transparent; }
.rq-offer-refund:has(input:checked) { border-color: var(--ink-2); box-shadow: inset 0 0 0 1px var(--ink-2); }

/* Review and send */
.rq-summary dl { display: grid; grid-template-columns: 9.5rem minmax(0, 1fr); gap: 0.55rem 1rem; margin: 0 0 1.25rem; padding: 1rem 1.15rem; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); background: var(--paper-2); }
.rq-summary dt { font-size: 0.85rem; color: var(--ink-3); }
.rq-summary dd { margin: 0; color: var(--ink); overflow-wrap: anywhere; }
.rq-confirm { font-weight: 600; color: var(--ink); }
.rq-nav { display: flex; gap: 0.75rem; margin-top: 2rem; padding-top: 1.25rem; border-top: 1px solid var(--line); }
.rq-nav .btn-primary { margin-left: auto; }
.rq-nav .btn[disabled] { opacity: 0.6; cursor: progress; }

/* Errors */
.rq-q.has-error input[type="text"], .rq-q.has-error input[type="email"], .rq-q.has-error input[type="date"],
.rq-q.has-error select, .rq-q.has-error textarea, .rq-q.has-error .rq-option, .rq-q.has-error .rq-pill span,
.rq-q.has-error .rq-offer { border-color: #f87171; }
.rq-error { margin: 0.5rem 0 0; font-size: 0.875rem; color: #fca5a5; }

/* Confirmation page */
.rq-done { max-width: 44rem; }
.rq-done-card { background: var(--card); border: 1px solid var(--line-strong); border-radius: var(--radius); padding: clamp(1.25rem, 3.4vw, 2.25rem); box-shadow: var(--shadow-card); }
.rq-ref { display: inline-block; margin: 0 0 1.25rem; padding: 0.4rem 0.7rem; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); font-family: var(--font-mono); font-size: 0.95rem; color: var(--ink); background: var(--paper-2); }
.rq-done-card h2 { margin: 0 0 0.75rem; font-family: var(--font-display); font-size: 1.4rem; color: var(--ink); }
.rq-done-card p, .rq-done-card li { color: var(--ink-2); line-height: 1.6; }
.rq-done-card ol { margin: 0 0 1.25rem 1.2rem; padding: 0; display: grid; gap: 0.5rem; }
.rq-done-card a { color: var(--brand-light); text-decoration: underline; text-underline-offset: 3px; }
.rq-note { margin: 1.25rem 0 0; padding: 0.85rem 1rem; border-radius: var(--radius-sm); background: var(--mint-soft); color: var(--ink); font-size: 0.92rem; line-height: 1.55; }
.rq-note.is-warn { background: var(--copper-soft); }

@media (max-width: 860px) {
  .rq-layout { grid-template-columns: minmax(0, 1fr); }
  .rq-aside { position: static; order: 2; }
  .rq-steps { display: none; }
}
@media (max-width: 560px) {
  .rq-nps { grid-template-columns: repeat(6, minmax(0, 1fr)); }
  .rq-scale span small { display: none; }
  .rq-form .rq-grid-row { grid-template-columns: minmax(0, 1fr); }
  .rq-grid-choices { justify-content: flex-start; }
  .rq-summary dl { grid-template-columns: minmax(0, 1fr); gap: 0.15rem; }
  .rq-summary dd { margin-bottom: 0.5rem; }
  .rq-nav .btn { flex: 1; }
}
@media (prefers-reduced-motion: reduce) {
  .rq-progress span, .rq-option, .rq-pill span, .rq-offer { transition: none; }
}